WHO WE ARE
We are a unique Chicago based hotel and hospitality management company. We own and operate 4 distinctly different hotels, a one of a kind private event space, and a 300 unit lifestyle residential community. We are fortunate to have aligned ourselves with Marriott and Hilton, as we operate our hotels under those flags. Our almost 500 employees are warm, genuine and humble, but also some of the most intensely service oriented people in the industry. We hire for attitude, and train for skill.
We take great pride in our ongoing community outreach efforts, and our strong partnerships with community based organizations like Heartland Alliance, Refugee One, Catholic Charities, Skills for Chicagoland’s Future, and Chicago Cook Workforce Partnership. We have also forged strong relationships with Chicago hospitality schools like DePaul University and Kendall College.
CULTURE AND GUIDING PRINCIPLES
SMASHotels embraces a company culture rooted in mutual respect for one another.
Along with this key element, our guiding principles are:
- Our people are our most important asset.
- The guest is the reason behind everything we do.
- We are genuine and humble in our service approach.
- We embrace the diversity of our people, which mirrors the diversity of the guests we serve.
WHAT OUR EMPLOYEES SAY